Managed IT & Support

Managed IT support that keeps your business moving.

Fully managed or co-managed IT support for your staff, devices and business systems.

Your support options

Fully managed or co-managed IT?

Choose the level of help that suits your business and the people already looking after your IT.

Your outsourced IT team

Fully managed IT

We handle the agreed day-to-day support and management of your IT, so you have one point of contact without needing an internal team.

  • Staff and device support
  • Accounts, access and software
  • Maintenance, updates and troubleshooting
  • Advice as your business changes

Best for: Businesses that want their IT support and management handled for them.

Support for your existing team

Co-managed IT

We work alongside your existing IT team or contact, handling the support, projects or technical work where they need extra help.

  • Additional staff and device support
  • Overflow requests and troubleshooting
  • Projects, rollouts and upgrades
  • Responsibilities agreed with your team

Best for: Businesses with existing IT staff who need extra capacity or specific skills.

Compare the options

Who handles what?

Fully managed and co-managed IT comparison
Support areaFully managedCo-managed
Internal ITNo dedicated team requiredWorks alongside your existing team
Our roleManage agreed day-to-day ITSupport the areas you choose
Your involvementBusiness priorities and decisionsShared responsibility and coordination
Typical needAn outsourced IT contactExtra capacity, skills or project support

Not sure which model suits your business? We can review your setup and explain the options.

How we help

What our managed it services include.

We can manage your day-to-day IT or help your existing team with specific responsibilities.

What this helps with

  • Fewer disruptions and recurring IT problems
  • Clear ownership of support and day-to-day requests
  • Systems that stay maintained as your business grows
  • Day-to-day IT support and troubleshooting
  • Remote and on-site technical support
  • Computer and device setup and management
  • User onboarding, offboarding and access
  • Software installation, updates and maintenance
  • Email and business account administration
  • Network and connectivity support
  • Security settings and device protection
  • Backup and recovery coordination
  • System deployment and project support
  • Technology planning and recommendations
  • Documentation and ongoing improvements

Common situations

When managed IT can help.

A growing business without dedicated IT

Device setup, new starters, software issues and account access take time away from running the business. Fully managed support puts these responsibilities in one place.

An internal team with too much to cover

Your IT contact cannot handle every support request, rollout and upgrade. Co-managed support gives them extra help where they need it.

New systems, staff or locations

Business changes can expose gaps in access, documentation and support. We help organise the work and keep systems running.

Start a conversation

Need help with managed it?

Tell us what you need and we will help you work out the next step.

Book a consultation